Home
Common
First steps
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- 1System invitations for your country - while they last, you enter without a code; when they run out, you enter from an inviting link from a TOCAA user (When your country is full).
- 2The minimum age for your country, set by its law - visible right on the join card.
- 3An optional invitation code - always from a member: USR- for a person, BIZ- for a company or institution (Invite a person, Invite a company); it links you to whoever invited you.
- 4Your country comes from your real connection - registrations through a VPN end with a ban at verification (Identity and payment).
- 5One tick accepts the Regulations and data processing - nothing more is glued on (Regulations).
- 6“See how simple it is!” opens this Guide.
- 7Regulations and info - all the rules in one reader (Regulations); the Report Centre sits in its header (Report Centre).
- 8Install TOCAA - the page installs on your phone like an app; no store and no extra downloads.
- 9The portal picks your browser's language by itself - and here you switch the whole thing to any of the 87 languages.
The home page is TOCAA's public door - everyone sees it before logging in, in their own language. One card: you log in if you're already inside, or you get started if you're not yet (Log in, User registration).
How it works
- Everything here works before you have an account - reading, the language menu and the regulations are open; you log in only to take part.
- The page explains TOCAA in three steps: enter (take a free place), invite (friends, companies and institutions) and earn (a share in what they do) (Invite a person, Invite a company, Micro-commissions).
- To join, switch to Get started, give your e-mail, and TOCAA sends you a registration link (User registration).
- If a TOCAA member gave you an invitation code - USR- invites a person, BIZ- a company, institution, politician or journalist - enter it and you'll be linked to them (User registration, Registering a company, public institution, journalist or politician).
- Your country is detected from your connection and verified; registering from a country that isn't yours (VPN, proxy) ends with an account ban (Identity and payment).
- The join card shows the age from which you can use TOCAA in your country - every country sets its own number, and it sits on a slider in the admin, not in stone.
- TOCAA does not track you around the web - zero ad trackers, zero cross-site cookies and zero record of what you do outside this portal. Only essential first-party cookies (login, language) - zero advertising ones and zero third parties. Your data leaves only to couriers on delivery and to the payment operators you choose yourselves (Your Data).
What you can do
- Log in with your e-mail and password, or reset a forgotten one (Log in).
- Get started with your e-mail - with an invitation code or without (User registration).
- Read the Regulations and switch the language right from here (Regulations); the Report Centre sits in the Regulations header (Report Centre).
- On a phone, add TOCAA to your home screen from the install banner - the page installs itself, not a separate store app.
When your country is full
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- 1No free seats - an invitation code becomes the only door (Invite a person, Invite a company).
- 2The three steps adapt - joining now starts with someone inside.
- 3Paste the invitation code you got from a TOCAA member here (Invite a person, Invite a company).
- 4The button waits until you type a code - once you have, you press Get started and the activation link arrives in your e-mail (User registration).
Home when every seat is taken (First steps). The card asks for an invitation code and the button stays off until one is entered (Invite a person, Invite a company).
How it works
- Seats are per country. When the pool empties, joining switches to invitation-only - the age note and every rule stay exactly the same (Invite a person, First steps).
Log in
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- 1Your e-mail and password - too many failed tries lock the account for a while.
- 2Two-factor code - only if you switched it on; backup codes work here too (Two-factor authentication).
- 3Forgot your password - a reset link lands in your e-mail.
- 4The free-seat counter for your country - the same pool as on Get started (First steps).
The LOG IN tab - e-mail and password, the two-factor code field when you use it, and password recovery below (Two-factor authentication).
How it works
- Where you land after logging in depends on the account - a person sees their portal, a company its panel (Company profile).
What you can do
- Log in with email and password; if two-factor is on, add the code from your authenticator - a backup code works too (Two-factor authentication).
- Forgot the password? Open the recovery form on the same card - no separate page.
- Too many failed tries locks the door for a while - a real protection, not a bug.
User registration
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- 1Your new account gets its public address from the @handle - e.g. /@emma-clarke - and that is where others find you (Your profile).
- 2Set your password - minimum 8 characters, typed twice.
- 3Date of birth - checked against your country's minimum age before the account can activate (First steps).
The step after you click the e-mail link - exactly the same whether you came from the system pool on Get started or with an invitation code from a member (First steps, Invite a person). Name, password and date of birth - your address and country are already set.
How it works
- Once you enter your e-mail address on Get started, TOCAA sends you the activation e-mail (First steps). The e-mail is single-use and valid for 24 hours; if it expires, you enter your e-mail address again and get a fresh one. The inviter's code never expires (Invite a person).
- The date of birth is the age gate - activation refuses an age below your country's minimum, and the number on the joining card is the one that counts (First steps).
- Your public @handle is created here automatically from your full name (Emma Clarke - @emma-clarke); if taken, the system adds a suffix. Nothing is reserved beforehand.
- An account that never verifies is purged after 7 days - the @handle returns to the pool and the inviter's counter is reversed (Identity and payment, Invite a person).
Registering a company, public institution, journalist or politician
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- 1You register a company, a public institution, a journalist or a politician with a BIZ- code from the user who invited them (Invite a company).
- 2Account kind: Company, Public institution, Politician or Journalist.
- 3The activity - one of 629 categories, from a farmer to a hospital (The country's companies).
- 4A new company runs read-only until identity verification is complete (Identity and payment).
Company registration lives at /business/join. A BIZ- invitation opens it, and the new account runs read-only until identity verification is complete (Invite a company, Identity and payment).
How it works
- The BIZ- code is the one from your Invite a company tab - the same code invites a company, an institution, a politician and a journalist (Invite a company); without it the form won't create an account.
Regulations
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- 1Help - the guide you are in right now.
- 2Regulations and information - the documents in front of you.
- 3Report Centre - the formal contact channel, one click from here (Report Centre).
- 4The list of official languages assigned to countries - unfold it to see which language applies in which country.
- 5The index of 22 documents - no categories; an open document unfolds its own chapter index, and the list follows your scrolling.
- 622 documents - privacy, cookies, child safety, prohibited goods, trade and sales, and more.
The Regulations - all of TOCAA's rules in one continuous reader, from the User Terms to the per-country legal annex.
How it works
- You open the Regulations from the top of the Guide or from the home page - the documents read like a single page, and the left list follows your scrolling (First steps).
What you can do
- Check your country's minimum age, customs rules and consumer rights in the per-country legal annex (First steps, Product card).
- See exactly which cookies exist and what for - there is no ad tracking, which is why there is no cookie banner.
Report Centre
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- 158 language versions - the regulations and this page are in the official languages of TOCAA's countries (Regulations). Unfold the bar to see which language applies in which country. The portal interface itself speaks 87 languages.
- 2A report belongs to a country - here you see which country you are filing it for; the form, the verifier queue and the reference are tied to that country.
- 3Without an account you can report illegal content, personal safety, intellectual property, accessibility, a public authority matter and “something else”.
- 4Purchases, privacy and appeals ask you to log in - the case arrives with your account's context attached (Log in).
Reports - the official, ordered contact channel with Tocaa Limited, per country, in the 58 official languages of the countries
How it works
- Pick a category, then the detail - the funnel routes the report to the right verifiers and returns a reference like R-GB-000001.
- Illegal content, personal safety, intellectual property, accessibility, public authority and “something else” are open to everyone; purchases, privacy, appeals and remarks about the portal belong to your account, so they ask you to log in (Log in).
What you can do
- A person without a TOCAA account whose data appears here writes via Privacy and your data → I have no TOCAA account, but my data appears here - no login needed; when acting officially, via the public authority path.
Shop
Common
Your country's shop
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- 1The cross closes the country shop you are looking at and puts you back on its wall - the same in every one of the 249 countries (Your country's wall).
- 2Categories - this is where you go into a section and a shelf (Browse by category); the number of listings appears beside each one.
- 3Search inside the shop itself - by the name and the description of a product, within this country.
- 4Your country's currency. On a delivery from another country, duty and tax are worked out up front, before you pay.
- 5Sorting: newest, price low to high, price high to low, top rated. Top rated orders by the average of the reviews, and price by the one you actually pay, so an offer with a discount lands where it belongs.
- 6Grid or list - the same thing, two ways of looking at it.
- 7Basket (Your basket). You buy with protection: the money waits 14 days and only then goes to the seller.
The shop is your country's marketplace - listings from companies that sell here, priced in your country's currency. In DEMO a sample product sits on the shelf so the tab is not empty, while the sections and “Popular in your country” already show real listings; in LIVE only real listings remain the moment companies start selling. The price in green is the price you pay.
How it works
- This is your country's marketplace: goods from companies that sell here, in your currency. To buy in another country, change the country in Countries - the shop follows you (Choose your country, Reach every country).
- A seller lowers a price in two ways - by typing a promotional price on the listing, or by starting a percentage promotion in their panel (Listings, Promotions). Both show on the card and both count at the till (Product card, Checkout).
- TOCAA works in your own language - change it in the language menu - and everything runs in your browser, fast on your phone: there is no app to download, and on a mobile device you can add TOCAA to your home screen for one-tap access.
What you can do
- Buy with buyer protection - your money waits 14 days before it reaches the seller, and in that time you can open a dispute (Returns).
Browse by category
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- 1The category filter - it narrows the shop to one shelf. The number beside it says how many listings stand on it.
Go into a category and the shop shows only its listings and opens the filters at the side (Your country's shop).
Product card
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- 1The price of the product.
- 2Before you pay, the card checks trade law between the seller's country and yours. A ban is a ban: you can't buy, and the card gives the reason, the source and the date checked. A restriction shows a warning and the conditions.
- 3Payment protection - the money waits before it reaches the seller.
- 4Reviews from buyers who really bought this product - with the rating breakdown and a filter: all, positive, negative.
- 5The legal facts for your country: tax, returns, warranty, data protection. When buying from another country also the duty and the trade agreement between the countries - per the registers, with the source. A ban comes first.
The product card: the price, trade law between countries, buyer reviews with a filter, and the legal facts for your country. In this example: goods that international law does not allow to be shipped abroad.
What you can do
- Read reviews from buyers with the full rating breakdown, and report the offer if something is wrong with it.
- See the couriers, their prices and delivery dates before you buy - and below, the full price with tax and duty. You see prices in your country's currency.
- Open payment protection to see exactly how your money is protected before the seller gets it.
Your basket
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- 1Change the quantity - stock warnings react live.
- 2Save for later moves the item to its own list.
- 3Subtotal, VAT and total - visible before checkout (Checkout).
- 4One click to a four-step checkout (Checkout).
The basket holds your choices with live stock warnings - change quantities, save for later, and see VAT before checkout (Checkout).
What you can do
- Change quantities, remove items or click Save for later - saved items wait on their own list.
- Low-stock warnings appear next to the item, and the subtotal, VAT and total are calculated live.
Checkout
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- 1Recipient details: name, street, second address line, city, postcode, country from the list of 249 countries and a phone number for the courier. The address is remembered for next time.
- 2The couriers of the seller's country, each with a price and a promised date. You choose.
- 3Payment: Pay from your TOCAA balance if the balance covers the whole order in that currency, or with a verified payment method - the one you confirmed when you registered (Your money in one place). The balance and the method do not mix: you pay the whole order one way.
- 4The full summary with VAT, duty and shipping before you place the order.
Checkout is four steps on one page: recipient details, courier, payment, including from your TOCAA balance, and the full summary (Your money in one place). What you type here the seller sees in the same form in their panel, in Orders, and ships the parcel from it (Orders).
How it works
- The seller sees exactly these details in their panel, in Orders: recipient, address, phone and the chosen courier (Orders). They ship from it and enter the tracking number (Parcel tracking).
- An order cannot be placed to a country under sanctions, and an unknown country is refused.
What you can do
- Type the recipient's details: it does not have to be you. You pick the country from the list, the postcode is checked by that country's rules, the phone is only a contact for the courier.
- Choose a courier and pay from your TOCAA balance or with a verified payment method. The summary shows the items, VAT, duty and shipping before you place the order.
Order placed
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- 1The order number, right under the confirmation. The same number stands on the list of your orders and on the invoice, and the seller finds your purchase by it (My orders, Orders).
- 2Shipping to - the name and address you gave when you placed the order (Checkout).
- 3Shipping method - the courier you chose at checkout (Checkout); this is who carries the parcel and whose tracking you follow (Parcel tracking).
- 4Payment method - your TOCAA balance or the payment method you verified when you registered (Your money in one place, Identity and payment). TOCAA takes payment in no other way.
- 5Continue shopping - you go back to the shop and the order stays exactly where it is (Your country's shop).
- 6Track your order - the road of the parcel, step by step, with the courier number (Parcel tracking).
- 7View invoice - the document for this one order, available after delivery; ready to save or print.
- 8Pay from your TOCAA balance - shown when the balance covers the whole amount in this currency; one click and the order is paid (Your money in one place).
- 9Pay with your verified method - the one you verified when you registered (Identity and payment); it is the only way TOCAA takes payment outside the balance (Checkout).
- 10Cancel order - possible until the seller sends the parcel; after that a return takes its place (Returns).
- 11Ask about this order - a message to the seller about this very purchase; the answer comes back in your shop conversations (Shop conversations).
- 12Open a complaint - when something is wrong with the order (Returns). The complaint is filed against this order and the seller answers in the same conversation (Shop conversations).
The order page holds the whole purchase in one place: the confirmation with the order number, the status line, where it goes and how it was paid, the items with the full reckoning, the amount due next to your TOCAA balance, and every button you need - pay, track, invoice, cancel, ask the seller or open a complaint (Your money in one place, Parcel tracking, Shop conversations).
How it works
- The order waits as Placed until you pay it; only a paid order goes to the seller to be sent. The status line at the top - Placed, Paid, Shipped, Completed - moves as the seller acts, and shows the same thing they see (Orders).
- Above the buttons stands the reckoning - subtotal, VAT, shipping, customs duty where it applies, and Total - and under it Amount due with your TOCAA balance beside it, so you see at once whether the balance is enough (Your money in one place).
My orders
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- 1Order - the number of that order. In DEMO the numbers begin with DEMO-, in LIVE it is the number of your own order, the same one the seller and the invoice carry (Orders, Invoices).
- 2Placed at - when you placed the order. The newest order stands at the top.
- 3Items - how many items that one order holds; one order may carry several products from the same seller (Your basket).
- 4Courier - the carrier that takes the parcel, the one chosen at checkout (Checkout).
- 5Total - what you paid for that order, in the currency of the shop country, delivery included.
- 6Status - placed, paid, shipped, delivered or cancelled. It is written by what the seller does, so you and the seller read the same line (Orders).
- 7The actions in a row: View opens the order, Track follows the parcel and, after delivery, Invoice downloads the document (Order placed, Parcel tracking). Track is not shown for a cancelled order, because there is nothing left to follow.
Shop, My orders: every purchase on one list, six columns and the actions in each row: View, Track and, after delivery, Invoice as well. The status is the same truth the seller sees, and it changes the moment they act (Orders).
How it works
- The list opens from the shop bar, the button next to the cart (Your country's shop); it holds every purchase you have made, newest first.
- The status comes from the seller: the moment they mark the parcel as sent, the line here says shipped (Orders). Nobody writes it by hand on your side.
- In DEMO the list shows sample orders (their numbers begin with DEMO-); in LIVE it shows only your own, and nothing of yours ever appears in DEMO.
Parcel tracking
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- 1The parcel number at the courier.
- 2Which courier carries it.
- 3Every step with the time it happened.
Where the parcel is, who carries it and when it is due; you open it from your order list (My orders).
How it works
- You open tracking next to any order on the list: you see the number at the courier and the date the shop expects (Order placed, My orders).
What you can do
- You read the steps one by one: Placed, Paid, Shipped, Delivered, each with its time.
Messages
Common
Private messages, any language
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- 1The notification bell - turns the sound and alerts about new messages on and off.
- 2All — every private and group conversation of yours in one place; shop conversations have their own tab (Shop conversations).
- 3People — messages coming from the Meet people tab (if you joined it) (Meet people in your country); conversations with friends are under All (Your network in the Friends tab).
- 4Groups — here you start groups with your friends and talk in them (Your network in the Friends tab).
- 5Shop — shop communication: buyer-seller conversations (Your country's shop, Shop conversations).
- 6From the conversation header you jump straight to the person's profile in People (Visiting someone's profile).
- 7The original and the translation together on every message.
- 8Open any conversation; unread ones are marked.
- 9The unread counter - it grows live on every tab.
- 10Write in your language; they read it in theirs.
From now on there are no borders: you write to people in other countries and trade internationally as easily as with a neighbour. You message your friends and start groups with them, you receive messages from the People tab — meet people from every country — and messages from the Shop (Your network in the Friends tab, Meet people in your country, Shop conversations). You buy, sell and meet people writing only in your own language.
How it works
- The content of your conversations is private - the platform does not read them. Files and links pass an automatic security check, and you see its verdict next to the attachment.
- Messages can be translated live where a country enables it - you write in your language, they read in theirs, with the original alongside; translated conversations carry a small swap badge.
- The left list holds all your conversations, split into People, Groups and Shop, with unread counts (Shop conversations).
- Open a conversation to read it, see who is online, and jump to their profile in People (Visiting someone's profile).
- After adding TOCAA to your phone's home screen, notifications about new messages arrive with sound even outside an open tab - you turn them on and off with the notification bell.
What you can do
- Message anyone privately or start a group.
- Read and reply across languages without switching anything - translation is automatic.
- Filter chats by People, Groups or Shop and search your conversations (Meet people in your country, Shop conversations).
- See the original and the translation together on every message.
- Send photos and documents - every attachment shows its security check result, and every link is scanned.
- React with emoji, delete your own messages and report others' with a reason.
- You see delivery ticks on your messages and a live typing indicator.
- The bell in the conversation header turns off notifications for all messages; you can block the other person right there (Blocked & muted).
- Start a new chat by @handle, create a group and mark everything as read in one click.
Shop conversations
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- 1The Shop tab.
- 2Buyer-seller threads.
The Shop keeps buyer-seller conversations apart from the social ones (Your country's shop, Private messages, any language).
How it works
- Buyer-seller messages live under Shop.
What you can do
- Open a thread to see the whole conversation about an order (Order placed).
Finances
Common
Your money in one place
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- 1Finances is your personal wallet, separate from the finances of a company, a politician or a journalist (Your company’s money, Campaign finances). The DEMO badge means sample figures; your real balance replaces them once money starts moving.
- 2Available balance: what you can withdraw right now, or spend in the shop by paying from your balance instead of by card (Withdraw, Checkout).
- 3Total expenses: the sum of your withdrawals, processing and completed, plus shop purchases paid from your balance (Withdraw, Checkout).
- 4Total commissions: the sum of the micro-commissions from the people and companies you invited and of your advertising earnings (Micro-commissions, Invited); Total earned adds bonuses on top of that.
- 5Pending: the amounts you asked to be paid out that have not left your account yet (Withdraw).
- 6Total earned: everything you have earned from the start, in your country’s currency.
- 7Shop spending: what you have spent buying in the shop (Your country's shop).
- 8Withdrawals: what has already been paid out to your bank account or to another payment provider available in your country (Withdraw).
- 9Overview: this page, that is the tiles, where your money comes from and where it goes.
- 10Micro-commissions: every amount day by day, from whom and from which source, to six decimal places.
- 11Withdraw: you ask for an amount no smaller than your country’s minimum; the withdrawal is rounded down to 0.1 and the remainder stays on your balance. The amount moves from Available now to Pending; a withdrawal that, together with your withdrawals over the last 30 days, crosses your country’s threshold waits for a check before it goes out.
- 12Transactions: every amount in and out, with a filter by type and a search.
- 13Invited: who you invited and how much you earned through each of them.
- 14Where your money comes from: earnings by source for a week, a month or a year; Best earner is the source with the largest amount. Everything is counted and booked to 0.000001; the tiles only round to 0.01 on screen.
- 15Each income type over time: one line per source, that is View ads, Click ads, Video ads, Ad revenue, Shop sales and Company subscriptions, over the chosen period.
- 16Earnings by source: a ring with each source’s share in percent and the total for the period.
- 17By source, ranked: sources from the largest to the smallest, each with the full amount to six decimal places.
Finances is your personal wallet: your balance, your earnings and every amount coming in and going out, in your country’s currency. As a person you earn from the people and companies you invited: their shop and advertising activity pays you a micro-commission by fixed rules, read straight from the ledger and never estimated (Invite a person, Invite a company, Micro-commissions, Transactions). A company, politician or journalist account keeps its own, separate finances (Your company’s money, Campaign finances).
How it works
- Everything is counted in micro-amounts, to 0.000001, so the settlements are precise: the tiles show the amount rounded to 0.01, the lists show all six decimals, and withdrawals go out rounded down to 0.1 with the remainder left on your balance (Withdraw).
- You earn from those you brought in: sales in their shop and their advertising give you a fixed percentage of the commission, day by day (Invite a person, Invite a company, Micro-commissions).
What you can do
- Withdraw your balance in the Withdraw tab, pay with it in the shop or download a copy of your data (GDPR) (Withdraw, Checkout, Your Data).
Micro-commissions
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- 1Where your money goes: Shop spending, that is your purchases, including those paid from your balance, and Withdrawals already paid out (Checkout, Withdraw).
- 2Micro-commissions, day by day: each day has a total, and under it the rows: the person the commission comes from, the source (click ad, video ad, banner view, shop sale) and the amount to six decimals (Invited).
Micro-commissions show every tiny commission day by day: from whom, for what and exactly how much, to six decimal places, so nothing disappears in the rounding (Invited).
How it works
- These amounts add up to your balance in the Overview, penny by penny: the ledger is real, never estimated, and in DEMO the figures are samples (Transactions).
What you can do
- Read the entries of each day: the person, the source and the exact amount; the day’s total is the sum of the rows under it.
Withdraw
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- 1Amount in your country’s currency: no less than your country’s minimum and no more than your Available balance. You enter any amount, and the withdrawal goes out in steps of 0.1.
- 2Method: the list depends on your country - bank transfer and card everywhere, SEPA transfer where it works.
- 3Request withdrawal: the amount leaves your Available balance at once and appears in Pending (Your money in one place).
- 4The rules under the form: your country’s minimum and the 0.1 withdrawal step — nothing below the last tenth is lost, the remainder waits on your balance for the next withdrawal.
- 5Payout activity: Completed payouts, the money already with you, Processing, requested and on its way, and Returned / rejected, if a transfer came back (Transactions).
Withdraw turns your balance into money in your account: you enter the amount, choose the method and request it. The amount moves from available to pending, and the withdrawal goes out in steps of 0.1 — the remainder stays on your balance and is added to your next withdrawal (Your money in one place).
How it works
- A withdrawal that, together with your withdrawals over the last 30 days, crosses your country’s threshold waits for a check before it goes out, and in sanctioned countries withdrawals are unavailable.
- You can also spend the balance without withdrawing it — by paying from it at the Checkout.
What you can do
- You see the state of a request in Payout activity on this tab, and the detail of every amount, with its date and method, in Transactions.
Transactions
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- 1Search transactions… searches by description or by person, and next to it you filter by type: All, Referral commissions, Withdrawals, Bonuses — then Apply.
- 2Download my data (GDPR): your whole ledger in one file (Your Data).
- 3Every row says WHAT the amount was for (for example a micro-commission from video ads or from a shop sale) and WHOSE activity produced it — the person’s name stands next to the kind (Invited). The coloured dot and the bar on the side mark the kind of entry.
Transactions is the full ledger: every entry says what the amount was for and whose activity earned it, with the balance after that entry next to it (Invited). You can search the ledger and filter it by type.
How it works
- Every entry shows the balance after it, and the list loads more as you scroll; the totals are in the Overview.
- A shop purchase paid from your balance appears here too, together with the refund if the order was cancelled (Checkout).
What you can do
- Search the ledger and filter by type: commissions from the people you invited, withdrawals and bonuses.
Invited
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- 1A person’s card: the name, the badge saying who they joined through — you, or someone in your network — and how many friends and companies they have (Invite a person, Invite a company). The arrow on the right opens here’s from what, their revenue by source.
- 2You earned: your commission from that person’s activity, to six decimal places, exactly as Micro-commissions counts it.
Invited is your Financial friends — people you earn through: who joined through whom and exactly how much you have earned through each of them (Your network in the Friends tab). At the top, You joined through shows who brought you to TOCAA.
How it works
- The sum of the earnings on this list makes up Total commissions in the Overview, and every single amount is in Transactions.
What you can do
- See every financial friend with the chain of who they joined through, and your earnings through them; open their profile from Friends.
Countries
Common
Choose your country
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- 1Countries in the top bar - this is where you open this tab.
- 2Search for a country by name - all 249 are listed here.
- 3Open a region to browse its countries; switch to read and shop there (The country card, Reach every country).
The Country tab is where you choose and change your sovereign node - the country you take part in TOCAA from, out of 249 countries across 8 regions. Change the country you are browsing and the shared tabs - wall, multimedia, shop, companies and people - all show that country (Reach every country, Your country’s Multimedia, Your country's shop, Your country's wall, The country's companies, Meet people in your country); you read, shop and meet people there, but you publish only on your own.
How it works
- TOCAA spans 249 countries in 8 regions; this is where you see and choose yours.
- Move to another country to read its wall and shop there; you still post only on your own (Reach every country, Your country's wall).
What you can do
- Search the 249 countries and open any region to browse them.
- See the trade agreements of your current country; duty and tax thresholds are on the country card (The country card).
- Switch the country you are viewing to read and shop there (Reach every country, Your country's shop).
- Read the legend to understand every abbreviation.
Reach every country
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- 1Switch country with the Countries button up here (Choose your country).
- 2You are viewing another country - here Bhutan; every common tab now shows it.
- 3The menu flags change - wall, shop, multimedia, companies, people all become that country's (Your country's wall, Your country's shop, Your country’s Multimedia, The country's companies, Meet people in your country).
- 4Click the TOCAA logo to go back to your own country (Your country's wall).
Change your country with the Countries button and the whole platform shows that country: its wall, multimedia, shop, companies and people (Choose your country, Your country’s Multimedia, Your country's shop, Your country's wall, The country's companies, Meet people in your country). Here you are browsing Bhutan - the same account reaches all 249 countries, not only the ones everybody knows. You read its posts, watch its media, browse and buy in its shops, and see its people. You publish only on your own country, so there is no composer while visiting. This is global reach: one account, every country.
How it works
- Switch country with the Countries button at the top (Choose your country); the common tabs - wall, multimedia, shop, companies and people - all show that country (Your country's wall, Your country’s Multimedia, Your country's shop, The country's companies, Meet people in your country).
- A banner reads You are viewing the country, and the flags in the menu change to it - even a far-off one like Bhutan.
- You can read, watch, browse, buy and meet people there - the whole country opens to you, across all 249.
- You post only on your own country, so there is no composer when visiting - you read and shop, not post (Your country's wall).
The country card
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- 1Trade agreements and the duty and tax thresholds.
- 2Capital, currency, time zone, language and GDP.
- 3Confirm and enter - the whole platform switches to this country (Reach every country).
Before you enter a country, its card lays out the facts: trade agreements, duty and tax thresholds, VAT - and the geography at a glance.
What you can do
- Read the trade badges - EU, EEA, WTO - and the duty-free and tax-free thresholds with the VAT rate.
- Check the capital, population, currency, time zone, language and GDP - then click Confirm and enter (Reach every country).
Profile
For people
Your profile
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- 1Your wall, multimedia, notifications, settings and data.
- 2Your friends, companies, subscriptions and followers (Your network in the Friends tab).
- 3Bio, interests, education, place of origin, age and more.
- 4Your roles over time, the current one marked (Career and forums).
The profile is your own page and personal centre. The card shows who you are - photo, bio, interests, work and your Friends, Companies, Subscriptions and Followers (Your network in the Friends tab). The row of tabs leads to your wall, your multimedia, your notifications, settings and your data (Your wall, Notifications, Settings, Your Data). In DEMO it is a filled preview; add your photo, bio and details to make it yours.
How it works
- The header is your public card: photo, name, role and your Friends, Companies, Subscriptions and Followers (Your network in the Friends tab).
- Personal information holds your bio, interests, education, place of origin, age and what you are looking for.
- The career path lists your roles over time, with the current one marked (Career and forums).
- The tabs at the top open your wall, multimedia, notifications, settings and your data (Your wall, Notifications, Settings, Your Data).
- DEMO shows a filled preview; your real data replaces it once you fill it in.
- TOCAA works in your own language - change it in the language menu - and everything runs in your browser, fast on your phone: there is no app to download, and on a mobile device you can add TOCAA to your home screen for one-tap access (First steps).
Your wall
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- 1Show wall — your posts; at the top the What’s happening? box for a new post, on the side Polls, Upcoming events, Articles and Forums (Forum).
- 2Show profile — your calling card: photo, personal details, friends, companies, subscriptions and followers (Your network in the Friends tab, Your profile).
- 3Show multimedia — your photos and videos.
- 4Notifications — what has happened around you (Notifications).
- 5Settings - four cards: Photo & details, Verification & payment, Security, Career & forums (Identity and payment, Security, Settings).
- 6Your data — download or delete everything we hold about you (Your Data).
- 7Blocked & muted: the card opens the list of people you blocked or muted and lets you unblock them; the same list is in Settings, under Privacy (Settings, Blocked & muted).
- 8Forums: here you see the forums you belong to - also the ones from other countries (Forum). You create your own in Settings, the Career & forums card (Career and forums); you join someone else’s from Your country's wall (Your country's wall).
- 9Polls: Create a poll — a question with answers others vote on; the result shows on your wall.
- 10Upcoming events: Add event - title, date and place; the event appears on your wall.
- 11Articles: Write an article — a longer text that stays on your profile.
Your wall is your own posts: the bar at the top is the six tabs of your profile, and the column on the right is the shortcuts to blocked people, forums, polls, events and articles (Your profile, Blocked & muted, Forum).
How it works
- Write in What’s happening? and publish - the post lands on your wall.
Forum
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- 1The name of the forum and, under it, the one sentence that says what it is for. The name is yours to choose; both were written when the forum was started (Career and forums).
- 2How many people are in the forum. Only approved members count.
- 3The field it belongs to, one of the forty - this is NOT the name. The name is free; the field only decides who the forum is suggested to (Your country's wall).
- 4The language the forum was opened in - the language its name, its description and its posts are written in. You see it before you press Join, so you know what you are walking into.
- 5The members, by name. Remove next to a name throws that person out of the forum; they lose the forum from their profile at once. The owner cannot remove themselves (Your wall).
- 6Join requests - everybody who pressed Join and is waiting. Approve lets them in; until then they see the forum but read it as a visitor. The same request also reaches you in Notifications, with the same button (Notifications).
A forum is a room of its own: a name you choose freely, a field from the list, the language it was opened in, and the people inside (Career and forums). Anybody who finds it presses Join and waits for the owner (Notifications). This is the owner's view - a member sees the same page without the member list and the requests.
How it works
- A forum is started in one place - Settings, the Career and forums card: a name of your own, a field from the list and a short description (Career and forums). Without the field it is not created.
- Somebody who is not in the forum sees the name, the field and the language, and a Join button. After pressing it they wait until the owner approves them.
- A member may live in any country: they see the forum in their own profile and read its posts in their own language, even though the forum keeps the language it was opened in (Your wall).
- Forum posts live in the database of the forum's own country and never show up on the country wall or on the author's profile (Your country's wall, Your wall).
What you can do
- As the owner: approve the people who asked to join - here in the forum or straight from Notifications - and remove anybody you no longer want there (Notifications). Nobody is added by hand; people ask for themselves.
- Send somebody the link to a forum - every forum has its own address; anyone with an account who is a member lands straight here, even from another country (Career and forums).
Notifications
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- 1The Notifications tab - you only see it on your own account, nobody else looks in here (Your profile).
- 2New followers - each line says who started following you and how long ago. The same person immediately raises the Followers counter on your profile (Your profile).
- 3How many people opened your profile this week - just the number, counted over the last seven days.
- 4Who viewed your profile - this list carries NAMES. You see the person's photo and name, and a click opens their profile (Visiting someone's profile).
- 5Next to a person who came more than once stands the number of their visits (for example 3×) — counted from the start, not just this week.
- 6On the right, how long ago that person's LAST visit was. The list runs newest first and holds up to a hundred people.
Notifications gather what happened around you: who started following you, how many people opened your profile, and - if you run a forum - who asks to join it (Forum). Below them stands the list of those people by name.
How it works
- Somebody opens your profile and clicks Follow - the line started following you appears here at once, and the Followers counter on your profile goes up by one (Your profile).
- The tab counts visits to your profile over the last seven days, and the list below shows by name who came.
- If you run a forum, the request to join lands here too: the name of the person, the name of the forum and the button that lets them in - one press and they are a member (Forum).
- A follower may come from ANY country - somebody living in another country follows you and the line reaches you all the same.
- If that person stops following you, their line disappears - the tab shows who follows you now, not the history.
- People who are not logged in never reach the list - only people with an account are shown. You will never see yourself there.
- The same rule works the other way: when you open somebody's profile, that person sees your name on their side (Visiting someone's profile).
- The same Notifications tab works on a company account, on a politician account and on a journalist account - in their own panel, with the same lists (Company profile, Publishing as a politician, Publishing as a journalist).
Identity and payment
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- 1The Verification & payment card in profile settings (Settings).
- 2Status banner: until you are verified it says Not Verified and reminds you that the methods depend on your country.
- 3The header carries your country — the list below is the methods available there.
- 4Card — available in every one of the 249 countries.
- 5The account for the chosen method: email, IBAN, phone or card number.
- 6Bank transfer — in every country as well.
- 7SEPA transfer — only in 54 countries; elsewhere this entry does not appear.
- 8What verification unlocks: your display name is locked, payment channels start working and earnings show in Finances (Your money in one place).
- 9Save — with the account stored you are verified; TOCAA never asks for scans of documents.
You confirm your identity with a payment method, never with a scan of a document: pick the method available in your country, type the account, press Save, and the account is verified straight away. The same applies to a company, a politician and a journalist account.
How it works
- Card and bank transfer work in all 249 countries, SEPA only in 54 — the page shows the methods of your country.
What you can do
- You change the active payout method whenever you like — select another one and save.
Settings
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- 1The Settings tab - it stands only on your own account, nobody else sees it (Your profile).
- 2The Photo & details card - the one you are standing on; everything below belongs to it.
- 3The Verification and payment card - where you confirm you are a real person (Identity and payment).
- 4The Security card - password, two-step login and your devices (Two-factor authentication, Security).
- 5The Career and forums card - your working life, and the one place where you start a forum (Career and forums).
- 6Profile photo and cover photo - pick a file or paste a link to a picture.
- 7Personal data - first and last name, city, hometown, relationship status, work, education, location and a few words about you.
- 8Display preferences: the page that opens after you log in, and what a visitor sees first when they land on your profile (Your profile).
- 9Hide the DEMO/LIVE switch - one tick and the switch disappears from the whole portal.
- 10With the switch hidden the portal stays in LIVE mode, and you bring the switch back in this same place whenever you want.
- 11To appear in the People tab you need two things: a profile photo and the date of birth you gave when you registered (18+) (User registration). You switch yourself on in the People tab itself, where the same place also hides you again (Meet people in your country, The profile preview in the People tab (dating)).
- 12This is where you upload that photo - it is the one people looking for a match see.
- 13Date of birth is shown but locked - it is set once when you register and nobody changes it afterwards, because the age gate rests on it (User registration). Age, height and what you are looking for are yours to edit, and they are what the People tab shows (Meet people in your country).
- 14Interests - forty tiles. They decide who you really match with, and forums are suggested by them; the subject of a forum you start comes from this same list (Career and forums). Your location is never used for this.
- 15Privacy - tick a field to hide it from everyone but you: city, hometown, relationship status, age, height, what you are looking for and your interests.
Settings is the one place for everything you set on your account: four cards along the top, and under them your photos, your personal data, what visitors see, your interests and your privacy. One Save button at the bottom saves the whole page.
How it works
- Everything on this page is saved by ONE Save button at the very bottom - the changes from every section go together.
- The Profile completeness bar at the top says in percent how much of the account you have filled in.
- The four cards along the top are four separate pages of this guide: you are on Photo & details; the others are Identity and payment, Security and Career and forums.
- Without a profile photo you do not show up in the People tab at all (Meet people in your country).
What you can do
- Hide single fields under Privacy instead of deleting them - the data stays yours, it just stops being visible to anybody else.
- Download or delete everything the account holds about you on a separate card (Your Data).
Security
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- 1The Security card in profile settings (Settings).
- 2Change Password: current password, new password and confirm new password; without the current one the change will not go through.
- 3Two-factor authentication: the Set up two-factor authentication button opens the page with the code for your app and the backup codes (Two-factor authentication).
- 4A separate card under security with the list of people you blocked or muted (Blocked & muted).
- 5Review the people you blocked or muted: the Manage blocked & muted button leads to the list where you unblock anyone with one click.
- 6Your devices: sessions signed in to your account on this server, each with system and screen width, last activity and number of sign-ins; the current one carries the This device badge.
- 7Sign out: ends the session on this one device; use it when you do not recognise the entry.
- 8Sign out all other devices: one click ends every session except the one you are using right now.
Security holds the keys to your account: changing the password, the second step at sign-in, the list of devices signed in on this server with sign-out for one or for all the others at once, and the way to the people you blocked or muted (Two-factor authentication, Blocked & muted). The same applies to a company, a politician and a journalist account.
How it works
- Changing the password needs your current one; the new password must be at least 8 characters and match in both fields, otherwise the page tells you what to fix.
- Your devices are the sessions signed in to your account on this server: system and screen width, last activity and number of sign-ins; the current session carries the This device badge.
What you can do
- Turn on the second sign-in step with an authenticator app and one-time backup codes (Two-factor authentication).
- Sign out one device you do not recognise, or all the others at once; the session you are using right now stays.
- Open the list of people you blocked or muted to review it and unblock anyone at any time (Blocked & muted).
Career and forums
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- 1Settings, the Career and forums card (Settings). This is the one place where a forum is started; a company, a journalist and a politician have the same card in their own panel (Company settings).
- 2Write in the companies and the roles you have worked in - they appear on your profile (Your profile).
- 3Your career path so far: one line per job with the company, the role and the years. The cross on the right removes a line.
- 4A new line: company, role, the year you started and the year you left - leave the last one empty and it reads as your present job. Add to career path puts it on the list above.
- 5Forums - everything about forums lives in this one block, under your career path (Forum).
- 6Your forums: the ones you run, marked owner, and the ones you belong to, including a forum that lives in another country. Click one and you are in it (Forum).
- 7A new forum in three fields: the name people will see, which is yours to choose, the field from the list of forty - without it the forum is not created, because the field is what brings it to the right people - and one sentence of description. Create forum takes you straight into the forum you have just made, and the forum gets its own address, so you can copy it from the browser and send it to somebody (Forum).
The Career and forums card in profile Settings: here you write your working life, and HERE YOU START YOUR OWN FORUM - a person, a journalist, a politician and a company all do it in the same place (Settings, Forum, Company settings).
How it works
- You start a forum in Settings, on the Career and forums card: a name of your own, a field from the list and a short description (Settings).
- Without a field from the list the forum is not created - the field decides who the forum is suggested to. The name itself is free.
What you can do
- Every account has the same place: a person, a journalist, a politician and a company - for a company the card sits in the company panel (Company settings).
- The list above the form shows all your forums, including one run by somebody in another country (Forum).
Your Data
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- 1The Your Data tab - the last one in the profile bar; you only see it on your own account (Your wall).
- 2Download My Data - one click and you get a JSON file with the personal data TOCAA holds for your account.
- 3Account Successor: you type the e-mail of somebody you trust and click Set Heir. Nothing happens while you keep using TOCAA - that person is contacted only when the account has been silent for a long time (a year, for example) or when you ask for deletion yourself.
- 4What happens when you delete your account - read this before you click. Personal data (name, contact details, photos) is erased for good under the right to be forgotten and cannot be recovered.
- 5Financial links are NOT personal data: your place in the referral chain and the commissions of people below you are accounting records. If you name an heir, they get a link and take over your place under their own name; if you name nobody, the place passes to your country's administration, and the commissions of people below you keep flowing (Micro-commissions, Invited).
- 6Deleting the account: personal data goes within 30 days, financial records stay for good because the law requires it (Regulations).
- 7Delete Account - the button only works once you type the word DELETE. After the notice period, deletion is final.
Your Data is three things in one place: a copy of everything TOCAA holds about you, the heir who takes over the account if you are gone, and deleting the account.
How it works
- The download gives you a JSON file - the same set you can ask for under the right to data portability.
- After you ask for deletion you have 30 days before personal data goes; in that time the heir receives a link to take over your place.
- Commissions and your place in the chain do not disappear with the account - they pass to the heir or to the country's administration (Micro-commissions).
What you can do
- You can set and change the heir at any time; their e-mail address is enough.
Two-factor authentication
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- 1Back — returns to the settings card you came from (Security); the same on a company, politician and journalist account.
- 2Status OFF — you sign in with the password alone.
- 3Enable 2FA — the portal creates a setup key for your authenticator app.
- 4Setup key: in the app choose “add account → enter a setup key” and paste it; it works in any authenticator app.
- 5Add to app — the link opens the app on this same device, no retyping of the key.
- 6The six-digit code from the app; it changes every 30 seconds.
- 7Confirm & enable — the code has to match, otherwise you see “invalid code” and type it again.
- 8Ten one-time backup codes — save them now, they are shown only here; each lets you in once instead of the app code, letter case and the dash do not matter.
- 9Status ON — from now on, at sign-in after the password the portal asks for the app code or a backup code (Log in).
- 10Turn off 2FA — after confirming, sign-in goes back to the password alone and the backup codes stop working.
Two-factor authentication is a second step after the password: a code from an authenticator app or a one-time backup code. The page is the same for a person, a company, a politician and a journalist and opens from the security card in the settings (Security). The screenshot shows the card in four consecutive states: off, setup, backup codes and on.
How it works
- Click Enable 2FA, add the account in your authenticator app with the key or the link, enter the six-digit code from the app and confirm — you get ten backup codes right away.
- From then on, at sign-in the password alone is not enough: the portal stops and asks for the code from the app or a backup code (Log in); a wrong or used-up code does not let you in.
What you can do
- Turn off 2FA with one button when you change phones, then enable it again — you get a new key and a fresh set of backup codes.
Company profile
For companies
Company profile
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- 1Show wall — your company's posts, the same ones people see on the country wall (Company wall).
- 2Show profile — this page: the header, the Team and the company information; this is what a visitor who opens your address sees.
- 3Show multimedia — the company's photos and videos (Company multimedia).
- 4Show shop — your company's storefront: every listing it has, arranged by your business activities (Company shop).
- 5Notifications — who follows the company and who looked at its profile (Notifications); only you see this tab.
- 6Settings — everything the profile shows is set here, the shop tab included (Company settings); only you see it.
- 7Your Data — a copy of the company's data and its deletion (Your Data); only you see this tab.
- 8Followers, Following, Employees and Team — a company is followed just like a person, and it can follow other accounts itself; new followers show up in the notifications (Notifications).
- 9Your company's card - with the «Verified by TOCAA» badge after verification, with your followers (Identity and payment).
- 10Your Team - who may act on behalf of the company; the owner is marked.
- 11Your activity, VAT rate, legal framework and any other data you want to show publicly.
The company profile is your own page - your business card with your followers, your Team of representatives and the company information: your activity, VAT rate and legal framework, for every country. The tabs open your wall, profile, multimedia, shop, notifications, settings (with verification and payment channels inside) and your data. In DEMO the Team shows sample representatives until you add your own; the «Verified by TOCAA» badge confirms that you are real. the verified company badge confirms you are real. Everything the company profile can show, you set in its settings (Company wall, Company multimedia, Identity and payment, Company settings).
How it works
- The header is your company's card: the name, the «Verified by TOCAA» badge and the counters for Followers, Following, Employees and Team.
- The Team section lists the people who may act on behalf of the company, with the owner marked.
- Company information shows your activity, country, VAT rate, legal framework and other data.
- DEMO shows a sample Team until you add representatives; the rest of the data is your real data.
What you can do
- Manage how your company is displayed, for every country (Company settings).
- Add representatives to your Team so they can act on behalf of the company.
Company wall
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- 1The Show wall tab of your company.
- 2Polls, events, articles.
- 3On someone's profile you can comment, add reactions and send posts to others, recommending that profile (Visiting someone's profile).
Your company's own wall - your posts, polls, events and articles.
How it works
- Show wall opens your company's own wall.
Company multimedia
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- 1The Show multimedia tab.
- 2The company's media gallery.
Photos and videos the company shares publicly live here. Anyone can add multimedia publicly - then everyone who comes to the profile sees it - or privately, only for themselves (Company profile). What you publish on the country wall is what reaches the country's multimedia (Your country’s Multimedia, Your country's wall).
How it works
- Show multimedia opens the company's public media.
What you can do
- Write a caption, tick or untick Show publicly on your profile and choose a file - the photo or video lands on the company profile at once: publicly for everyone or privately, only for you (Company profile).
Company settings
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- 1The Photo & details card in company settings; next to it Verification & payment, Security, Forums and Business.
- 2Logo: choose a file or paste an image link; it is the company's mark in the Companies catalogue and on the profile.
- 3Cover photo: the same, a file or a link.
- 4Company name: read-only, given at registration.
- 5Category: one word about the trade shown on the profile; catalogue activities are set on the Business card (Settings - Business).
- 6Website: a public link on the company profile.
- 7VAT number: under the field you see your country's VAT rate; the number itself can be hidden from visitors at the bottom of the card.
- 8Registered address: printed on the sales invoices issued in your name (Invoices).
- 9Founded year, number of employees and business hours: business-card details, each of which you can hide from visitors.
- 10About: the company description shown on the public profile.
- 11Your default page after login and what visitors see first on your profile: as for a person (Settings).
- 12Hide the DEMO/LIVE switch: as for a person (Settings); once hidden, the portal stays in LIVE mode.
- 13Profile visibility: a ticked box means hidden from visitors; you see everything.
- 14Save: one button for the whole card.
Company settings have five cards: Photo & details (this page), Verification & payment, Security, Forums and Business (Identity and payment, Security, Settings - Business). The Photo & details card works like a person's, but the fields are the company's: category, website, VAT number, registered address, founded year, employees, business hours and description, plus a separate visibility of those details for visitors (Settings).
How it works
- The company name cannot be changed here, the field is read-only; every other field on the card is saved by the single Save button at the bottom.
- Under the VAT number stands your country's VAT rate, and the registered address goes on the sales invoices issued in your name (Invoices).
- When the company has a shop, one more switch appears here that shows the shop right on the company profile (Your seller back-office).
What you can do
- Hide chosen details from visitors: founded year, employees, website, hours, VAT number, products and rating; on your own profile you always see everything.
- Logo and cover photo, the page after login, what a visitor sees first and hiding the DEMO/LIVE switch work exactly as for a person (Settings).
Settings - Business
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- 1The Business tab in company settings — the legal part of the profile: subsidiaries and catalogue activities (Company settings).
- 2A subsidiary on the list: name, country, legal scheme and registration number. The entry sits in the parent company's country database.
- 3Remove — the subsidiary leaves the list; the row stays as dissolved, so the group history is not lost.
- 4A new subsidiary: name, registration number, country (two-letter ISO) and legal scheme, for example GmbH or SARL; the TOCAA identifier is minted by core.
- 5Add subsidiary — the entry goes into your own country database.
- 6Company activities: one entry per activity from the catalogue — the company appears under each of them in the Companies catalogue (The country's companies).
- 7Company — catalogue activities are chosen here only.
- 8Politician — no activities; here you write your mandate (office, party, constituency, term), it shows in the profile information, and after verification you post in the Politicians tab on the country wall (Identity and payment).
- 9Journalist — no activities either; after verification you post in the Journalists tab on the country wall.
- 10Remove — the activity leaves the company catalogue entry.
- 11Here you pick a category (section) and a subcategory (activity) from one catalogue shared by every country, in your own language — Manufacturing and Manufacture of ice cream in the picture — and Add category puts it on the list above.
Business is the legal part of a company profile: subsidiaries with their country and legal scheme, and the catalogue activities the company files under in the Companies catalogue (The country's companies). A politician records their mandate here.
What you can do
- Add subsidiaries with their name, registration number, country and legal scheme, and remove them when they close.
- You do not claim a brand here: a brand is the name you type on a listing and TOCAA does not verify it (Brand); infringement goes to the Report Centre (Report Centre).
- Pick activities from the catalogue of 629 entries — the company appears under each of them in the Companies catalogue of its country (The country's companies).
Company shop
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- 1Back to the company profile — the storefront and the profile are the same company, just two pages (Company profile).
- 2The company name with the “Verified by TOCAA” badge (Identity and payment).
- 3The number of listings in the storefront — only listings set to active are counted.
- 4The company's departments — your activities from the 629 catalogue (Settings - Business); people look for companies by those same categories in the country's catalogue, and the Shop badge takes them straight from there into this department (The country's companies).
- 5The number on a department says how many listings it holds; clicking it leaves that department alone, with Clear next to it.
- 6The department on the listing — the same name as on the pill, in your own language.
- 7The price in the currency of the country the shop stands in; buying from another country converts the amount into yours (Checkout).
The company shop is its own storefront inside the shop of the country where the company is registered: every listing in one place, arranged into departments — what the company actually does (Settings - Business). You get here with the Show shop tab on the company profile or with the Shop badge in the country's company catalogue (The country's companies); a journalist account works the same way. The storefront is visible to everyone, and you can sell once the shop subscription is paid (Shop subscription).
How it works
- Every listing has a department — one of the company's activities; the pills above the listings are your departments with the number of listings, and clicking a pill leaves only that department on screen.
- The storefront always opens in the shop of the company's country, so prices are in that country's currency and a buyer from another country sees the amount converted into theirs (Checkout).
What you can do
- You pick the department on the listing in the seller panel (Listings); a company with no activity written down has a storefront without pills, so add one on the Business card first.
Shop panel
For companies
Your seller back-office
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- 1The shop needs an active subscription. Until you buy it in the Advertisements tab, you see a preview with sample data and the «Subscribe to activate» button (Shop subscription).
- 2Dashboard: the desk with what needs doing today and the recent activity.
- 3Settings: handling time, return window, dispatch origin and the shipping and returns policies buyers see.
- 4Brand: the brand is the name you type in the offer's Brand field (Brand); TOCAA does not verify brands and gives no badges, the seller is verified by the payment channel. Reports of counterfeits and breaches go here too.
- 5Listings: your products, photos, prices and stock.
- 6Promotions: percentage discounts on chosen products for a set number of days.
- 7Orders: orders to ship, in transit and delivered, with the fulfilment of each.
- 8Returns: buyers' returns and claims: respond, refund or decline.
- 9Sales: sales statistics over time.
- 10Reviews: buyers' opinions about your products, with the option to reply.
- 11Health: the seller's health: fulfilment, cancellations, returns, rating and the share of buyer messages you answered (Health).
- 12Payouts: delivered revenue released after the 14-day escrow, tracked in Finances.
- 13Orders to fulfil, in transit and delivered, plus delivered revenue (Orders).
- 14Listings, reviews and payouts cards: how many listings are live, low stock, average rating, when money is released (Listings, Reviews, Payouts).
- 15Recent activity: new orders, reviews, shipments, payouts and returns, with country and time.
The Shop panel is your seller back-office: listings, orders, fulfilment, sales, payouts, reviews, returns and promotions, all in one place (Listings, Orders, Sales, Payouts, Reviews, Returns, Promotions). Every figure is live from your shop; nothing is estimated. The shop needs an active subscription; in DEMO you see sample data with a Subscribe to activate button, replaced by your real data once you start selling (Shop subscription).
How it works
- The dashboard gathers everything, and every section in the menu has its own page in this guide.
- Delivered revenue is released after the 14-day escrow and lands in Finances.
What you can do
- Manage listings, fulfil orders, answer reviews and returns, and run promotions (Listings, Orders, Reviews, Returns, Promotions).
- See what needs action today: orders to ship, unread messages, returns to respond to (Orders, Messages, Returns).
Settings
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- 1Handling time (days to dispatch) and return window (days). The buyer sees them on the Product card, and the delivery date in the Checkout counts your handling time plus the courier's time.
- 2Dispatch country and shipping policy: where from and how you ship. Written once, it applies to every listing and shows on the Product card.
- 3Returns policy and saving. In DEMO saving is only a preview; live it saves at once, and the subscription is needed only for selling (Shop subscription).
Settings are your shop's promises: handling time, dispatch country, return window and policies. Everything you save here the buyer sees on your products and in the checkout (Product card, Checkout).
What you can do
- Set the handling time, dispatch country and return window. They build the delivery promise on the Product card and the date in the Checkout.
- Write the shipping and returns policies once. They appear on every listing of yours, and clear policies reduce disputes (Product card, Returns).
Brand
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- 1Brands on your listings: the names from the Brand field of your products, with the number of listings next to each; you change them in Listings.
- 2Counterfeits and infringements: a buyer reports from the product page, a rights owner reports without an account in the Report Centre (trademark, copyright, counterfeit goods) (Report Centre); your country handles the case.
- 3Open the Report Centre: the same channel as for every report in TOCAA; the case goes to your country's moderation register and is seen by the country admin, not by other sellers.
The brand is the name you type in the Brand field of a product in Listings. TOCAA does not verify brands and issues no badges; the seller is verified by the payment channel. Here you see which brands you use on your listings and where a counterfeit report goes (Identity and payment, Report Centre).
What you can do
- You type the brand on each listing and see here the list of brands you use (Listings).
- A counterfeit is reported from the product page or in the Report Centre (Product card, Report Centre); TOCAA issues no brand badge and nobody checks brands by hand.
Listings
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- 1New listing opens the full product form: photos, condition, brand, identifiers, variants, weight and dimensions, warranty.
- 2You set the stock straight from the list and click Set; warnings show low and zero stock.
- 3You switch a listing's status between Active, Hidden and Sold out, then click Apply.
- 4Edit, Duplicate or Delete: three buttons next to every listing.
Listings are your full catalogue - every product with its price, the sale price from the «Sale price (optional)» field of the listing form, condition, stock and status in one list. Percentage discounts from Promotions lower the price for the buyer, but they do not show in this list (Promotions).
What you can do
- Open the full product form with the New listing button: photos, condition, category, brand, identifiers, sizes and colours, weight and dimensions, handling time, return window and warranty (Brand).
- Change the stock (Set) or the status (Apply) straight from the list; low-stock and zero-stock warnings show next to each product.
- Edit the listing, duplicate it to reuse, or delete it. The struck-through price next to a product is the «Sale price (optional)» field from the listing form; the percentage discount you set separately in Promotions and the buyer sees it on the product card (Promotions).
Promotions
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- 1New deal: you choose a Product from the list of your listings and a Discount % from 1 to 90 (Listings).
- 2Runs for: 1, 3, 7, 14 or 30 days. After that the promotion expires by itself and the regular price returns.
- 3Pause stops a running promotion, Resume brings it back; expired ones stay on the list marked Expired.
Promotions are price cuts on your products: you choose a product, a discount and a duration and click Start deal. The buyer sees the promotional price on the product card and in the basket, and here you see the list of promotions with their duration (the Listings list shows the price from the «Sale price (optional)» field, not the discount from a promotion) (Product card, Listings).
What you can do
- Start a promotion in seconds: Product, Discount % and Runs for (1, 3, 7, 14 or 30 days). The reduced price counts at once in the shop and in the cart (Your country's shop, Your basket).
- Pause a running promotion at any time and resume it when you want; when its days are over the promotion expires by itself, and expired ones stay on the list for the record.
Orders
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- 1Filter by status: All, Paid, Shipped, Delivered, Cancelled, Refunded; the counters are live.
- 2Ship a paid order - you enter the tracking number and the estimated time and click Confirm shipment; Cancel works while the order is Placed or Paid, that is before shipping.
- 3Tracking and the estimated time stay on the order; the buyer sees them in Your orders and in Parcel tracking.
- 4Refund after shipping or delivery; disputes and returns of goods you handle in Returns; after Delivered the money goes to Payouts.
Orders are your fulfilment line: every purchase passes Paid, Shipped, Delivered, with actions at each step. Ship to shows exactly what the buyer typed in the Checkout: recipient, address, phone for the courier and the chosen courier.
What you can do
- Filter by status: Paid, Shipped, Delivered, Cancelled, Refunded, with live counters on the tabs.
- Ship a paid order with a tracking number and an estimated delivery time, or cancel it while it is Placed or Paid; Delivered is confirmed by the buyer after receipt (Parcel tracking).
- A refund is possible after shipping or delivery; the tracking number and the estimated time stay visible on the order for you and the buyer (My orders, Parcel tracking).
Returns
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- 1Claim: order number, claimed amount and the Buyer's evidence link; status Open, Escalated, Resolved, Declined or Refunded.
- 2Resolve opens three ways out: Respond with a note, Refund the buyer or Decline; your note stays with the claim, and a refund sets the order to Refunded in Orders.
- 3Claim resolved: the status Resolved, Refunded or Declined and your note stay with the claim; the buyer sees the outcome next to their order in Your orders.
Returns are buyers' claims: the buyer opens one next to an order in Your orders while it is Placed, Paid, Shipped or Delivered; you see the amount and the evidence, respond and resolve.
What you can do
- Open a claim to see the claimed amount and the buyer's message; one order has one open claim at a time.
- Resolve: Refund buyer or Decline, preferably with a note (it is not required) - the outcome and the note stay on record, and a refund also shows in Orders (Orders).
Sales
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- 1Your net after the 10% commission: what really lands with you, the amounts from delivered orders, released after 14 days of escrow and visible in Payouts.
- 2The last 14 days at a glance.
- 3Best sellers: the five products with the highest revenue.
- 4By category: each category's revenue with a share bar.
Sales shows what you really earn: Gross sales and Your net after the 10% commission, live from your shop (Payouts); orders count once they are Paid, Shipped or Delivered (Orders).
What you can do
- Four headline figures: Gross sales, Your net after the 10% commission (counted from delivery), Orders with units, and Average order (Payouts).
- The Last 14 days chart shows the rhythm of your sales.
- Best sellers and revenue By category: what really drives your shop; the full ledger opens through Open Finances in Your company's money.
Reviews
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- 1The spread of your ratings: the average and the count, the same figures Health shows.
- 2Verified buyer: only a buyer whose order is Delivered can write a review, one per product (Orders); Your reply sits under their review (Product card).
- 3Reply: one public reply per review; Edit reply changes it at any time.
Reviews gathers every rating into a histogram: each one comes from a Verified buyer with a Delivered order, and you reply to each; Your reply appears under the review on the product card.
What you can do
- The histogram shows the spread of your ratings: every review comes from a verified buyer after a Delivered order (Orders).
- Reply publicly to every review and Edit reply later: the buyer sees it as Seller under their review on the product card.
- Every new review sends you a system message in your business inbox.
Health
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- 1One score out of 100 with a status: Excellent from 85, Good from 70, Fair from 50, below that At risk. Only you see it.
- 2Fulfilment: how many orders you delivered out of those not cancelled (Orders); weight 30%.
- 3Cancellations: how many orders were cancelled out of all (Orders); weight 20%.
- 4Return rate - how many fulfilled orders (Paid, Shipped, Delivered, Refunded) have a return claim (Returns); weight 20%.
- 5Avg rating: the average of your reviews and their count, the same as in Reviews; weight 20%.
- 6Message response: how many buyer messages got a reply in your business inbox (100% when there were none); weight 10%.
- 7Delivered orders: a plain count, it does not feed the score (Orders).
Health is your seller scorecard: one score out of 100, computed live from your shop out of five tiles.
What you can do
- Weights: Fulfilment 30%, Cancellations 20%, Return rate 20%, Avg rating 20%, Message response 10% (Messages).
- Buyers do not see the score and it does not change the order of listings.
Payouts
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- 1Released to you: money that is already yours, deposits past their 14 days, released automatically (Your company’s money).
- 2In escrow: revenue from Delivered orders waits 14 days from the delivery confirmation (Orders); an open dispute holds the release (Returns).
- 3Your net total = Released to you + In escrow, already after the commission; the same figure as in Sales.
- 4Commission (10%): what TOCAA took from your delivered orders, calculated on the price without VAT (Orders).
- 5Open Finances: the full ledger and the transfer in Your company’s money.
- 6Where the 10% commission goes: Seller’s inviter 20%, Inviter’s inviter 5%, Buyer’s inviter 15%, Country admin 10%, TOCAA Ltd 50%; when there is no inviter, that share goes to the Country admin.
Payouts answer one question: where is my money and how much of it went to commission.
What you can do
- Releasing is automatic: a sweep every hour and at the delivery confirmation (Orders).
- The buyer sees the same 14-day deposit in Your orders.
Advertising
For companies
Buy advertising
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- 1Ad basket: collect packages from different tiles and pay once for all of them (Ad basket).
- 2Your total ad spend in your currency (Your company’s money).
- 3Banner views: you pay for packages of banner views.
- 4Click banners: you pay only for a click that leads to your shop or site.
- 5Video: packages of completed views (5, 10, 15, 20 s). Every second watched counts, and the viewer receives that same share.
- 6Gold: you set the budget, TOCAA calculates the number of views at your country's rate.
- 7Shop subscription: not an ad, it unlocks selling in your shop for 1, 6 or 12 months (Shop subscription). Politicians do not have it.
- 8Your campaigns: kind, what it promotes and status (active, paused).
Advertising is where you promote your product at your country's prices. Choose banner views (CPM), click banners (CPC), video packages or Gold, where you set the budget and TOCAA calculates the views. Journalists and politicians have the same panel.
How it works
- Each tile opens its own page: you build the ad, preview it, add it to the basket and pay at your country's prices (Ad basket, Checkout).
- Point the campaign at your whole shop, a category, a specific product or a link.
- Prices are transparent and fixed, lower than in the major ad networks.
- The shop subscription is not an ad: it unlocks selling in your shop for 1, 6 or 12 months (Shop subscription).
What you can do
- Run banner, click, video or Gold campaigns with your own budget.
- Companies, journalists and politicians see the same panel. A politician does not buy the shop subscription and runs campaigns only in their own country (Shop subscription, Advertise in any country).
- See your campaigns, what they promote, their status and your total spend.
Advertise in any country
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- 1Your ad basket: the count of packages you set aside; each item runs in its own country, you pay once in your currency and every campaign starts on its own market (Ad basket).
- 2Advertise in: the list of all 249 countries. In your own country nothing changes. Another country: you pick it from the list and pay that country’s rate plus the 10% cross-border surcharge; every further country is a separate package in the Ad basket.
- 3Show prices in: the target country or my currency; next to it the cross-border +10% tag, visible before you build anything. The surcharge goes to the admin of the country you advertise in.
- 4Half of the spend goes back to people: 29% to the viewer, 14% to the content owner, 1% each to their inviters; 4% and 1% to the inviters of your company; 10% to the country admin, 40% to TOCAA (Invite a person, Invite a company, Micro-commissions).
- 5Show my ad to people browsing these categories: ticked categories = the ad next to matching content; nothing ticked = everywhere.
- 6Packages in the target country’s currency: the amounts in the preview are indicative, but calculated from that country’s rate (CPM per country from the core). Accept & pay leads to the Checkout, + Add to basket sets the package aside in the ad basket (Ad basket).
Advertise in any of the 249 countries: prices switch to that country’s rates and currency, and a cross-border surcharge of +10% is added on top. Every ad type is bought the same way, on one page: build, preview, accept and pay (Buy advertising, Checkout).
What you can do
- You choose the ad type in Buy advertising; the 249 countries and their rates are described in Reach every country.
- Save draft & preview shows the ad in section 2; you manage a saved ad on the same page: Activate, Pause, Resume, Edit, End.
- Where the ad was seen and how much budget it used is in Ad analytics.
Ad basket
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- 1Attach a file to launch this line: each line is one campaign in one country, priced at that country’s rates (Advertise in any country); Remove takes it out of the basket.
- 2Attach your file (image / video) + target: a name, the file or a link to the creative, the click target (your own website or your TOCAA shop / a product); Save creative marks the line as ready.
- 3cross-border +10%: the tag on a line for a country other than yours; the surcharge goes to that country’s admin.
- 4Total in your currency: Pay & launch all when every line has a file; otherwise Pay & launch N ready, and unfinished lines stay in your basket.
Your ad basket gathers packages from many countries: each line runs in its own country, you pay once in your currency, and every campaign activates in its own market (Advertise in any country).
What you can do
- You add a package here with + Add to basket from Buy advertising; a single package without the basket is paid through Accept & pay in the Checkout.
- After paying you see the bought packages in Packages and the budget use in Ad analytics.
Ads checkout
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- 1Net, the digital services fee at the rate of the campaign's country and VAT - nothing hidden; for a foreign country also a cross-border surcharge of +10 %.
- 2Pay from your TOCAA balance - no card details here.
- 3Your basket keeps the other lines while you pay (Ad basket).
Checkout breaks the price down to zero: net, the digital services fee at the rate of the campaign's country (in GB 2 %, elsewhere a different rate or none), for a campaign in a foreign country a cross-border surcharge of +10 % for its administrator, and that country's VAT - all paid from the TOCAA company balance, with no card (Your company’s money).
What you can do
- A full breakdown before you pay: net, the digital services fee at the rate of the campaign's country and VAT. You can view a foreign country's amounts in its currency or in yours (the Show prices in switch), but your own currency always leaves the balance.
- Pick an existing creative or match it by ad type - payment settles on your TOCAA balance (Your company’s money).
Shop subscription
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- 1The commission is a fixed 10% of the net price of every product sold, without VAT and taxes: a company sells for 100 and keeps 90. The sale amount waits 14 days in escrow and reaches you through Payouts.
- 2How the 10% is split: 20% to the person who added your company, 5% to whoever added that person, 15% to whoever added the buyer, 10% to the country admin, 50% to TOCAA (Invite a company, Invite a person). 40% of the commission, 4 of every 10, goes back to the portal’s users (Micro-commissions).
- 3A sale to a buyer in another country, outside a shared trade area, adds a surcharge of 10% of the commission, 1% of the price, to the order for the admin handling the international transaction: 11% in total, never 20%.
- 4Choose & pay: Commercial shop for 1, 6 or 12 months, then Accept & pay (Checkout). The prices on the screenshot are examples: every country has its own price in its own currency.
The shop subscription unlocks selling: it is not an ad. Adding your company is always free; you pay only for the ability to sell in your country’s shop (Your seller back-office, Registering a company, public institution, journalist or politician).
How it works
- After payment, selling is unlocked for the chosen period: you handle orders in Orders and collect the money in Payouts.
What you can do
- Taxes are never ours: the VAT on the commission goes to the tax office, and a user’s earnings are paid gross and reported in their country.
Company finances
For companies
Your company’s money
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- 1Company finances: your company’s wallet, separate from any personal account: what you earned, what you spent on ads, your balance.
- 2Earned: revenue from shop sales after the 10% commission, already released after 14 days; the same as Released to you in Payouts.
- 3Spent on ads: what you paid for advertising packages and subscriptions (Buy advertising).
- 4Balance: settled money you can withdraw (Payouts); ad spend is a separate outflow, shown separately.
- 5Next payout: 14 days after a sale settles, as in Payouts.
- 6Overview: the four figures and the charts below.
- 7Packages: the ad packages you bought and how much of each budget is used (Packages).
- 8Invoices: the invoices for your sales, to print and as CSV (Invoices).
- 9Ad analytics: who saw your ads and in which country (Ad analytics).
- 10Gross sales: the sum of delivered orders, as in Sales.
- 11Shop net: gross minus the 10% commission.
- 12Commission (10%): calculated on the price without VAT; its split is in Payouts.
- 13Ad spend: what the packages cost in this period (Packages).
- 14Trend: shop net and ad spend over time: Week, Month, Year.
Company finances is your company’s wallet: what you earned in the shop, what you spent on ads and what you can withdraw (Sales, Buy advertising, Payouts).
What you can do
- The shop figures match Sales and Payouts; the ad figures match Buy advertising.
- In DEMO mode you see sample figures; real amounts appear once you sell and advertise.
Invoices
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- 1Download CSV exports this period's invoices for your bookkeeping: number, date, buyer and country, order, description, net, VAT rate and amount, gross, currency, status.
- 2PDF opens the invoice as a document to print or save; Submit changes the status from Issued to Submitted.
Company account → Finances (sidebar) → Invoices tab: the list appears after the first delivered order, in DEMO with sample invoices. Invoices are your paper trail: for every delivered order an invoice is issued in your name (with your company's details), in the currency of the order and with the VAT rate charged in the order (Orders).
What you can do
- The invoice is created automatically when an order reaches Delivered (Orders); its number is the country plus a running number, e.g. GB-3; Net, VAT and Gross as in Sales.
- Filter by Current, Week, Month, Quarter, Year; Download CSV exports this period's list for the accounts: number, date, buyer and their country, order number, description, net, VAT rate and amount, gross, currency, status. The buyer opens the same invoice from their order in Your orders.
Ad analytics
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- 1Video campaigns, real watch time: for each campaign the Type (Reach or Video), Avg watched, Completed / Partial, Watch time in seconds, Budget used and Status (Active, Completed, Exhausted, Paused).
- 2Ad budget, how each package draws down: the bar with Spent and Left, impressions against the plan and plays; 100% means the package is fully delivered (Packages).
- 3Where your ads were seen, by country: how many times people in each country saw your ads; reach and prices are set per country (Advertise in any country).
Ad analytics shows what your campaigns really did: watch time, how much of each package budget is used, and the countries where the ads were seen (Buy advertising, Packages, Advertise in any country).
What you can do
- You pay for real attention, second by second: a viewer who watches 5 s of a 15 s spot consumes a third of a view and receives that same third; the figures are live from the ad engine.
- You buy a campaign in Buy advertising (Buy advertising); campaigns in other countries and on other continents are visible here too (the statistics reach your country every 10 minutes). The sum of all package prices is the Spent on ads tile in Company finances (Your company’s money); the Spent bar next to a package is the part of the budget used up by real views.
Politician finances
Common
Campaign finances
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- 1How much your campaigns cost: the total paid for packages. A politician buys them only in their own country (Buy advertising).
- 2Your country's public fund, fed by platform contributions and visible to every public-office account.
- 3Spend and results: how much you spent and how many people watched (Ad analytics).
- 4Purchased packages: the campaigns you buy in the Advertisements tab, with price and purchase date (Buy advertising).
Politician finances is your wallet as a politician: what your campaigns cost and what your account holds, for your country. The figures are read straight from your ledger, real and never estimated. In DEMO you see sample figures; your real spend and transactions replace them as money moves.
How it works
- A politician runs campaigns only in their own country, so every figure concerns one country.
What you can do
- You see how much you spent on campaigns, how many people watched your ads and the public fund of your country.
- The Packages tab shows what you bought in the Advertisements tab, and Ad analytics shows what it delivered (Buy advertising, Ad analytics).
Ad analytics
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- 1How much you spent on your ad campaigns. You buy campaigns in the Advertisements tab; here you see what came of them (Campaign finances, Buy advertising).
- 2Your campaigns: how many people really watched, how many complete and partial views, how much of the budget is used.
- 3The budget bar of each package: spent, delivered against the plan and what is left.
- 4Where your ads were seen. A politician runs campaigns only in their own country, so there is one country here.
Ad analytics shows what each of your campaigns did: how much you spent, how many people watched, the budget bars and where the views landed. A politician runs campaigns only in their own country.
What you can do
- Read each campaign's spend, delivery against the plan and the remaining budget. You buy campaigns in the Advertisements tab (Buy advertising).